FAQ's
- Q- How much is shipping?
- A- We Offer FREE Express Delivery: To USA and Rest of World
- Q- How long does shipping takes?
- A- All orders are shipped within 1-3 business days
- Shipping: Orders will deliver within 3-7 days
- Shipping: Rest of World orders will deliver within 3-7 days
- Q- What is my tracking number?
- A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
- Q - I've lost my tracking number. What can I do?
- A: Simply contact us at pantrypioneers@gmail.com
- with your full name and mailing address, and we will resend your confirmation number.
- Q- How can I make changes to my order?
- A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
- We Can Change:
- - Your delivery details
- - Your name
- - Your email
- - Your phone number
- Q- How can I cancel my order?
- A- You must contact us within 12 hours. We cannot cancel your order once it has already been shipped.
- Q - What is your return policy?
- A:Please see our refund and Return Policy by clicking on this link: https://www.pantrypioneers.com/policies/refund-policy
- Q - Who do I contact if there's something wrong with my order?
-
A:If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to
pantrypioneers@gmail.com and we'll get back to you within 24hrs!